Student Support

We want all our students to have the best possible experience while studying at GBSTo achieve this, we provide a range of academic and pastoral support services to help you successfully navigate your way through your chosen course. Whether you need help writing essays or making presentations, or support and advice on personal issues, we are with you every step of the way. 

Academic Support

Our Academic Support team are here to help you with all academic aspects of your studies – essay writing, presentations, referencing, and much more. If you need help in these areas you can contact your Programme or Module leader, or the Academic Support team (at academicsupport@globalbanking.ac.uk). Or simply speak to your tutor after class!

Formative Assessment

Formative assessments are an essential part of your course. Although they don’t count towards your final mark, they help you and your tutors track how well you’re doing and where you might need help. Don’t worry if you have no experience with assessments at an academic level; your tutors and the Academic Support team are there to guide you and provide you with constructive feedback.

Study Skills
Support

The ability to write academic essays and reports, to cite and reference, to give presentations – all of these are key components of academic study. We provide study skills classes and seminars throughout the academic year, as well as one-to-one sessions with your tutor or another member of the Academic Support staff.

Virtual Learning Environment (VLE)

Our Virtual Learning Environment (VLE) is where you can join online lectures and get access to study materials and reading lists. Here you’ll also find all your assignment briefs, lecture slides, module handbooks, guidebooks, and much more.

Welfare team support

We want all our students to have a happy and rewarding experience with us. However, we know that during your time at GBS, you may face circumstances that could adversely affect your studies. These could be personal issues or mental or physical health problems. Whatever the issue may be, we want you to know that we are here to help and will make sure you receive all the support you need.

If you’re experiencing any issues you feel will negatively affect your studies please contact the Welfare team at welfare@globalbanking.ac.uk. You can also contact the Welfare team via Moodle or by visiting Student Services.

Whatever issues you are experiencing, we can offer you confidential advice and counselling, providing a safe, non-judgmental space where you can discuss your issues and receive the help you need. We can also direct you to external organisations offering emotional support, counselling, or practical advice.   

If you have a disability or experience learning difficulties we can provide specialised support through our external special needs provider. We can also set up learning and accessibility adjustments for students. 

Learning adjustments

Once we are aware that you are experiencing problems or issues we can create individual learning adjustments to help you successfully complete your studies. This may include providing extra one-to-one support with a tutor, deadline extensions, or learning adjustments to meet your needs.  

If you are experiencing anxiety, stress, or any other mental health issues please contact the Welfare team as soon as possible. We will always listen with empathy and without judgment, and will direct you to emotional support, counselling, or practical advice organisations. 

We regularly liaise with external organisations and agencies who specialise in areas like mental health issues, student disability and finance.