GBS scores 93% for overall satisfaction in National Student Survey 2021

19 July 2021

GBS scores significantly higher than the benchmark results set by the student body across all categories

Global Banking School (GBS) has achieved a 93% overall satisfaction rating in the National Student Survey 2021 – significantly higher than the benchmark results set by the student body across all categories.

The GBS score of 93% compares to a mean average across all registered providers of 77%.

GBS was above the benchmark in every category, and ‘significantly above the benchmark’ in 22 of the 27 questions asked.

Some 94% of GBS students registered and polled agreed that their course challenged them to do their best work, against a mean sector average of 80%.

When asked how much they agree they had the chance to work with other students as part of their course, 92% who were registered and polled concurred, against a mean sector average of 79%.

Equally impressively 93% said the timetable worked efficiently for them, against a benchmark of 86% – demonstrating the value of GBS’ flexible teaching patterns.

When asked if good advice was available when needed to make study choices on their course, 93% of GBS students who were registered and polled agreed, against a mean sector average of 74%.

Professor Ray Lloyd, Chief Executive Officer of GBS, said: “I am delighted that our students find our courses not only meet but exceed their expectations across the board.

“I am particularly pleased to see overall teaching quality (teaching on my course) rated at 93% against a mean sector average of 83%.

“Our aim is to always offer a high-quality education alongside the best start-to-finish support possible.

“We want to offer our students direction towards the career they always wanted, and to help their confidence and enjoyment of the studying process as much as they can.

“It is fantastic to see this evidenced in the NSS 2021 feedback from our students.”


Notes to editors:

Global Banking School (GBS) is an innovative higher education provider working in partnership with several UK universities to deliver vocational, undergraduate and postgraduate programmes in banking, management and healthcare to students often seeking a change in career or a second-chance at education – a chance to ‘create their own futures’. GBS has eight UK campuses and one in Dubai.

The NSS gathers students’ opinions on the quality of their courses, in order to inform prospective students’ choices, provide data that supports universities and colleges to improve the student experience, support public accountability.

Every university in the UK takes part in the NSS, as do many colleges. The NSS asked 27 different questions to students in their survey, which takes in every higher and further education provider in the country. More than 332,000 students took part in the current survey.

Press release contact:
Rodney Kumar, Senior Communications Manager
T: 020 4534 0838, E: RKumar2@globalbanking.ac.uk
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